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The Significance of Water compliance and Legionella testing in the Spa and Leisure Sectors

In the spa and leisure industries, maintaining water quality and safety is paramount to providing a positive and healthy experience for clients. Water, a fundamental element in these settings, plays a crucial role in various amenities such as pools, hot tubs, and water features. Although chlorine and other swimming pool treatment chemicals are routinely used to disinfect water and will kill bacteria and pathogens as well as controlling algae, legionella bacterium can still be found in and around swimming pools making it essential for facilities operators to ensure that managing the risk of Legionella growth is adequately managed.

The Health and Safety Act requires leisure centre and spa managers to undertake regular cleaning and maintenance of buildings, whilst also adhering to regular assessments that will protect staff and users against a range of hazards.

 To uphold high standards and ensure the well-being of customers, regular water testing is an indispensable practice. This blog post explores the significance of water testing in the spa and leisure sectors, emphasising its role in safeguarding both the business and the individuals who enjoy these recreational facilities.

  1. Customer Health and Safety:

One of the primary reasons for rigorous water testing in spa and leisure facilities is to safeguard the health and safety of customers. Contaminated water can lead to a host of health issues, including skin irritations, respiratory problems, and waterborne illnesses. Regular testing helps identify and address potential risks, ensuring that the water remains clean and safe for patrons to enjoy. In August 2023 a swimming pool in Blackburn found  legionnaires’ disease in their hot and cold water supplies, forcing them to close.

  1. Compliance with Regulations:

Spa and leisure businesses are often subject to strict health and safety regulations regarding water quality. Adhering to these regulations is not only a legal requirement but also a commitment to providing a safe and enjoyable environment for customers. Water testing helps businesses stay compliant with local and national guidelines, avoiding legal issues and potential closures.

  1. Preserving Equipment and Infrastructure:

Poor water quality can have detrimental effects on the infrastructure and equipment within spa and leisure facilities. Corrosion, scale buildup, and other issues can arise, leading to costly repairs and downtime. Regular water testing allows businesses to monitor chemical balances, pH levels, and other parameters, preventing damage to equipment and preserving the longevity of the facility. 

  1. Enhancing Customer Satisfaction:

Clean and well-maintained water contributes to a positive customer experience. Customers are more likely to return to a spa or leisure facility where they feel confident about the safety and hygiene of the amenities. Water testing, when done transparently, can also serve as a marketing tool, showcasing a commitment to quality and customer well-being.

  1. Preventing Outbreaks and Contamination:

The communal nature of spa and leisure facilities makes them susceptible to the spread of waterborne contaminants such a Legionella, Regular testing helps in early detection of potential issues, allowing businesses to take swift corrective actions and prevent outbreaks. This proactive approach is key to maintaining a reputation for cleanliness and safety.

  1. Tailored Testing Protocols:

Different amenities within spa and leisure settings may require specific testing protocols. Pools, hot tubs, and fountains, for example, may have distinct water chemistry needs. Spa pools are a particular area that can be dangerous as they provide the ideal temperatures that allow the legionella bacteria to thrive, as well as having the ideal conditions for carrying the legionella. Spa pools operate by air jets dispersing water in aerosol droplets through heated water at 30 to 40 Celsius, conditions in which legionella will thrive if the equipment is not tested and monitored regularly. Tailoring testing procedures to each area ensures comprehensive coverage and a targeted approach to maintaining water quality.


In the spa and leisure sectors, water testing is not just a routine task; it's a critical aspect of business operations. By prioritising the quality and safety of water in amenities, businesses can create an environment that not only complies with regulations but also fosters customer satisfaction and loyalty. Regular testing is an investment in the longevity of infrastructure, the well-being of clients, and the overall success of spa and leisure enterprises. As these industries continue to grow, maintaining a steadfast commitment to water quality will remain a cornerstone of their success.

Not sure what Legionella is? Take a look here for more information.

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